Paul Sparks

Serco supports governments around the world in the delivery of essential public services. Serco provide innovative solutions to some of the most complex challenges facing governments, bringing their expertise and capability to transform citizen outcomes.

Serco is a leading provider of immigration services in Asia Pacific. Their services include the management of detention centres, transporting and escorting people locally, domestically and internationally, and the provision of support services for people while their immigration status is being resolved with government immigration departments.

Serco contribute to the Government’s commitment to national security, with a demonstrated ability to be flexible and responsive to meet the needs of a dynamic onshore detention network with increasing operational complexity, while ensuring those in our care are treated with dignity and respect.

Employing around 10,000 people in the ASPAC region, Serco apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Health, Immigration, Justice and Transport.

​

​

Position:      Facilities and Garrison Manager

January 2019 to Current

​

This position is responsible for the managerial oversight of Facilities maintenance both Soft and Hard services for the Villawood Detention Centre located in the Western Suburbs of Sydney. This position covers both OPEX and CAPEX operations for this site inculding:

​

• Hard FM management for the largest Australian onshore immigration detention facility

• Cleaning operations, including specialist tasking such as Clinical, Hazardous and High area cleaning.

• Catering operations serving in excess of 1200 meals per day over multiply dinning facilities for a diverse range of ethnic backgrounds.

• Grounds maintenance services for this 16ha site including general turf, sport turf, Arboreal services and garden maintenance.

• Stores and logistics site operations.

​​

Staff for this department is +120 consisting of permanent and casual in house staff.

​

This position also manages the delivery of the Hard and Soft FM services through the engagement of specialises subcontractors including:

​

• Plumbing

• Electrical

• HVAC

• General building trades.

• Locksmiths

• Security and control system contractors

• Landscape and arboreal specialists

• Sport Turf specialists

• Gym and exercise equipment maintainers

• BMS specialists

• Cleaning specialists

• Dietitians

• Provedores and food service providers

• Waste management companies 

• Pest contactors

• Engineers

• Civil contractors

​

​